Krekia Privacy Policy —
Your Data, Our Responsibility

When you register and use our services on Krekia, we collect certain personal information that is necessary to provide you with the best possible experience and to ensure platform security. We never collect information beyond what is needed.

Each category of information collected under Krekia's privacy policy is described in detail below. We believe you have every right to know exactly what data we hold about you.

• We only collect the minimum information necessary to provide our services.
• Sensitive information such as passwords is always stored in encrypted form.
• Voluntarily provided information, such as support chat messages, is also stored securely.

Krekia uses collected information only for specific, defined purposes. In line with our privacy policy, no data is ever used beyond its stated purpose. We are committed to full transparency in how we handle your data.

We use the necessary data to enhance your gaming experience, prevent fraud, and meet legal obligations. Krekia never uses your information against you.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To deliver a personalized gaming experience tailored to your preferences.
• To send relevant bonus and promotional offers (only with your consent).
• To detect fraud and ensure platform security.
• For responsible gaming monitoring and support.
• To meet legal obligations and regulatory requirements.
• For customer support and complaint resolution.

Krekia retains your data for as long as it is needed. All information is kept while your account remains active. Even after an account is closed, certain data may be retained for a specified period to meet legal and regulatory requirements.

• Account data: minimum 5 years after account closure.
• Financial transaction records: up to 7 years, as required by law.
• KYC documents: 5 years after account closure.
• Gaming logs: up to 3 years.
• Once the retention period expires, data is securely and permanently deleted.

The most important aspect of Krekia's Privacy Policy is this: we never sell your data. However, there are limited circumstances where information may be shared with third parties, all of which are clearly outlined below.

• Payment Providers: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
• KYC Partners: With authorized agencies for identity verification purposes.
• Law Enforcement: Under a court order or legal obligation.
• Regulatory Authority: For licensing and compliance requirements.
• Technology Service Providers: Hosting, cybersecurity — governed by strict confidentiality agreements.

The Krekia website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser that help us remember your preferences and improve site performance.

• Essential Cookies: Essential for the core functionality of the site. These cannot be disabled.
• Functional Cookies: To remember your login status and language preferences.
• Analytics Cookies: To monitor site performance (anonymized data).
• Marketing Cookies: To show you relevant offers — you can turn this off at any time.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

Krekia believes you should have full control over your own data. That's why we provide you with the rights listed below. To exercise any of these rights, please contact our support team.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data within the limits permitted by law.
• Right to Portability: You may request a copy of your information in a standard, portable format.
• Right to Object: The right to opt out of marketing communications.
• Right to Restriction: You may request that processing of your data be restricted under certain circumstances.

The Krekia platform may occasionally reference third-party services. These services have their own privacy policies, and Krekia is not responsible for them. That said, we only work with trusted and verified partners.

• Payment gateway providers operate under their own security standards.
• Game providers are licensed and regulated.
• Data processing agreements are in place with all third parties.

Krekia follows the highest industry security standards to protect your data. Our technical and organizational security measures safeguard your information against unauthorized access, damage, or disclosure.

• 256-bit SSL/TLS encryption on all transactions.
• Two-factor authentication (2FA) for account security.
• 24/7 automated security monitoring system.
• Regular security audits and penetration testing.
• Data backup and disaster recovery plan.
• Regular data protection training for all staff.

Krekia strictly refrains from providing services to anyone under the age of 18. We never knowingly collect information from minors. Age is verified at registration, and additional verification is carried out in cases of suspicion.

• Any data found to belong to a minor will be deleted immediately.
• Parents and guardians can report any suspicious activity to us.
• We use both technical and manual methods to verify user age.

Krekia may update this Privacy Policy as needed. If significant changes are made, we will notify you via your registered email and post a notice on the site. The date of the latest update will always be shown at the top of the page.

Continued use of the platform after a revised policy takes effect will be considered your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.